In our service division, we know that trust is a key part of a service agreement. To that end, we don’t have just a pool of technicians; we assign one person to your building. This ensures that you get someone who can get to know your system inside and out as well as understands the protocols for your particular facility. No more wasting time getting a service technician up to speed with your system; no more re-orientation every time there is a service call. Essentially, you get another employee; just one that wears an ESC logo.
Just as we do with our customers, ESC Automation prides itself on the longevity of our employee contracts: we are not a family business but we do consider ourselves a family. We take employee job satisfaction seriously, and we provide a challenging and flexible working environment that encourages growth and career development work in multidisciplinary teams. With one of the lowest employee turnovers in the industry, we are able to provide our clients with dedicated service technicians and consistent project teams who are always up to speed with your building, and who become an extension of your own team.
Many of our project managers and senior technicians have been promoted from within the company. This tradition of rewarding excellence, has ensured that the experience gained from working at ESC is retained. We know our management departments have a better understanding of every project, because they’ve been there.
“Apart from their credentials, we primarily look for people with the right frame of mind; we look for individuals with a positive attitude, who communicate well and are motivated.”
- Steve Egglestone,
Project Manager, ESC Vancouver
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Charity Golf Tournament 2015
®2015 ESC Automation