DDC Service

ESC Automation is committed to providing the highest level of service and customer satisfaction.

Our total building controls solution approach, coupled with our high level of service at a competitive price make ESC Automation the right choice for your mechanical and DDC controls needs.

Our highly skilled technicians are available 24 hours a day by phone, e-mail or modem to provide solid technical expertise and value. Contact can even be initiated automatically by your Delta Controls' system via modem. The system may be programmed to generate remote alarms, and many situations can be rectified to reduce downtime and response costs. However, if necessary, our fully equipped, mobile service crews and mechanical representatives will quickly move on site to make complete repairs.

ESC Automation's long-term Comprehensive and Preventative Maintenance Programs are designed to ensure our customers receive the most from their investments. These regularly scheduled sets of ongoing maintenance services can be tailored to integrate with operations performed by your staff. In the absence of in-house maintenance personnel, ESC Automation can provide you with a complete, worry free service program. Maintenance services can include analysis of your environmental control performance, review of operational methods, data base management, software upgrades, hardware diagnostic checks as well as mechanical and electrical system maintenance.

An ESC Automation technician can be contracted to provide programming assistance with any special requirements that may arise as you become familiar with your building's operation and system interface.